Delivery

 
 

Which countries do you deliver to?

We currently have standard delivery options for customers in the UK, EU and Australia. If you live in another country and would like to place an order we can still deliver to you! Please just get in touch by email and we’ll let you know your delivery options.

 

What method do you use for shipping?

UK Delivery: Royal Mail Signed For® 1st Class

We want to ensure you receive your new item as soon as possible, so we use Royal Mail Signed For 1st class, a service which aims to deliver to you the next working day and requires proof of delivery by way of a signature from the receiver. It’s therefore very important to make sure you provide us an address where there will be someone to sign for your package!
 

EU delivery: Royal Mail International Tracked & Signed

We want to ensure your delivery cost is quick and economical so we use Royal Mail International Tracked and Signed, a service which aims to deliver to you within 3–5 working days and provides a tracking number so you can keep an eye on the delivery progress! We will provide you a tracking number once we have dispatched your order. This delivery method requires proof of delivery by way of a signature from the receiver – it’s therefore very important to make sure you provide us an address where there will be someone to sign for your package!
 

Australia Delivery: Royal Mail International Tracked

We want to ensure your delivery cost is quick and economical so we use Royal Mail International Tracked, a service which aims to deliver to you within 5–7 working days and provides a tracking number so you can keep an eye on the delivery progress! We will provide you a tracking number once we have dispatched your order.

 

How long will it take for my item to arrive?

If you place your order before 6pm, then we aim to dispatch it to you the very next day! Total time between order and delivery will depend on the country you live in – for the UK, we aim for you to receive your shiny new item within 3 working days, for countries in the EU between 4–6 working days and Australia between 6–8 working days. If you would like to order from any other country, send us an email and we can discuss delivery options and timings.

 

How do I track my package?

For orders from the UK we’ll let you know when we dispatch your package and you should receive it the very next day.

For orders from the EU and Australia we’ll provide you a tracking number when we dispatch your package.

 

Will I need to pay any import duties or taxes?

Please note that there may be import duty or local taxes charged for deliveries made outside of the European Union. Unfortunately, we have no control over these charges and cannot tell you what the cost would be, as customs policies and import duties vary by country. For any queries you may have, we recommend that you contact your local customs office before placing an order.