Before I place an order I have a question! ...
If we haven’t answered your question here on our site, then please get in touch with us and we’ll aim to get back to you the same day :) Just drop us an email or send us a message on facebook – we’d love to hear from you!
How long will it take for my item to arrive?
If you place your order before 6pm, then we aim to dispatch it to you the very next day. Total time between order and delivery will depend on the country you live in – for the UK, we’d like for you to receive your package within 3 days. Please refer to delivery information for more detailed timings by country.
I have already placed an order – can I edit or add another item to it?
We aim to dispatch our orders at super speed – so this might not be possible! However, please drop us an email and we can discuss your options.
I need to cancel my order – what shall i do?
If you want to cancel an order please drop us an email and we’ll let you know your options depending on which stage the order is at.
I love an item that is out of stock – how can I find out when it will be available?
Drop us an email and we’ll let you know when it is back in stock!
I have a sizing question…
Generally our sizes fit the following:
Moon Tribe size
To fit UK size
To fit US size
To fit EUR size
To fit AUS size
Moon Tribe size
To fit chest size (inches)
To fit chest size (cm)
For any other sizing questions just drop us an email and we’d be happy to help!
Do you offer discounts for Yoga Teachers?
Yes we do! We offer £2 off of every item for the lovely teachers in our tribe. Please get in touch with us by email attaching a copy of your certificate and details regarding what and where you teach, so we can provide you with a discount code to enter at checkout.
Do you sell gift vouchers?
Not currently, but we’ll let you know on our social channels if we decide to launch this as an option for payment.