Returns

 

What is your Returns policy?

If you buy a Moon Tribe item and you're not totally happy with it, we will exchange or refund you (minus original delivery costs), providing you send us an email with a returns request within 28 days of placing your order, and the item is returned to us unused and in the same condition it was sent to you. You will be responsible for return postage costs, unless the item is faulty when of course we will refund you the cost of the item plus all postage costs.

 

How do I return an item?

Just drop us an email within 28 days of placing your order and we’ll send you instructions for how to return the item(s). Once received we will process a refund for you (minus the shipping costs), unless the item is faulty when of course we will refund you the cost of the item plus all postage costs.